PowerDeWise Microphone: How to solve an iPhone buzzing sound problem
If you are experiencing a buzzing sound when using the microphone with your iPhone, relax, take a deep breath, then please note the following points:
Proper adapter required
Please note that only a Lightning to 3.5mm Jack Adapter gotten from Apple or the one that comes with PowerDeWise Lavalier Microphone with Lighting to 3.5mm Jack Adapter package is 100% guaranteed to work properly with an external microphone. Check the links below to either purchase the PowerDeWise Lavalier Microphone iPhone Kit (the package that includes a Lighting to 3.5mm Jack Adapter) or an original Lightning to 3.5mm Jack Adapter from Apple’s official website. If you try the microphone with another device that requires no adapter and the buzz is present, then the Lightning to 3.5mm Jack Adapter you have is not the problem. So, be sure to mention this in your message or response that the buzzing is present with other devices and provide us the name of the devices you tried it with.
An error in the iPhone’s operation.
The first factor can be eliminated by restarting your phone or/and restoring factory settings. Restarting your device or restoring the factory settings in overloaded RAM or a slow and tired device could be preventing your iPhone from recognizing the microphone. Restarting it or restoring factory settings will reset every function and start everything afresh.
A dirty microphone jack/connector
If the plug of the connected external microphone is dirty it could also produce a buzzing or crackling sound. So, try using a cotton bud or cotton swab to carefully clean the mic/headphone jack of your device. Wipe the microphone connector with an alcohol swab to have all the dirt and grease away and test.
Sometimes, other electrical devices near the audio system can cause a buzzing sound because the microphone picks up the electrical output. Keep the microphone clear from other electrical devices and move the microphone wire away from other wires to reduce the buzzing noise. Avoid charging your device while using it with the microphone. Follow these links to buy an Original Apple Adapter USA: Canada: Follow this link to buy the PowerDeWise Lavalier Microphone with Lighting to 3.5mm Jack Adapter: Please feel free to skip any troubleshooting steps that you might have tried already. P.S: If you are experiencing static or crackling sounds, these steps can also help to eliminate such abnormal sounds. If you were redirected here from Facebook and none of the above steps help, simply select the “No, I need further assistance” for the next question “Problem solved?” indicating that you already tried the steps above. Please also mention the generation of your iPhone e.g iPhone 11 pro and a representative will attend to you ASAP. Not redirected from Facebook? If none of the above steps help, please reach out to our customer support team via Email, Facebook, or WhatsApp, indicating that you already tried the steps above. Please also mention the generation of your iPhone e.g iPhone 11 pro.